TSB is a retail bank which provides banking services across Great Britain to over 5 million customers. This includes personal banking, mortgages and loans, as well as banking services for Britain’s smallest businesses.

In January 2021 TSB unveiled its plans to achieve net-zero carbon emissions from their own operations by 2030, a key commitment in its responsible business strategy, the Do What Matters Plan. To date, TSB has already implemented several initiatives to reduce its carbon footprint, including:

- Purchasing 100% renewable energy;;

- Implementing an electric vehicle company car scheme;

- Installing LED lighting across the office and branch estate; and

- Launching the TSB Green Team to help drive the net zero agenda across the organisation.

TSB is now setting plans in place to address wider aspects of its emissions, including decarbonising its estate and setting Science Based Targets.

As part of its overall climate strategy, TSB is committed to investing in Nature Based Solutions through a partnership with Forest Carbon. This partnership enables TSB to invest in projects that capture CO2 and also provide wider climate mitigation benefits such as flood alleviation, habitat creation, employment, sustainable timber and cleaner air.

TSB colleagues are also given the opportunity to volunteer at these sites and learn more about the positive impact these projects  have on nature and biodiversity.

TSB is also looking at ways to support nature based solutions through its products and services. In late 2021 TSB ran a pilot scheme to incentivise customers to use digital banking for the first time, planting a tree for every login linked with this campaign. 1,000 trees were planted at the Hawkshaw project as a result of this.

One of the projects TSB is supporting is Forest Carbon’s ArBolivia Gold Standard agroforestry project, in Bolivia. The dashboard below sets out the total CO2, including the Gold Standard carbon credits, that TSB's investment in Nature Based projects will deliver.

TSB Dashboard

trees planted

expected tonnes CO2 capture

hectares of ecosystem restored


TSB at Cochabamba

Forest Carbon's first non-UK  project was Cochabamba, in Bolivia - supporting rural  smallholders in reforestation activities with mixed, mainly native tree  species for sustainable forestry management.  As well as capturing CO2  the project will help halt the aggressive deforestation... Read more

TSB at Hawkshaw

The vision at Hawkshaw is to restore rough grazing land into native woodland, with a sensitive design allowing for integration of trees with existing peatlands, including an area of blanket bog.The resulting suite of habitats will become an important refuge for a range of wildlife, an area of amenity... Read more

TSB at High Meadows

High Meadows is a native woodland creation project on former pastureland.The project aims to provide new woodland habitat for wildlife and, in time, provide a source of sustainable hardwood for both firewood and timber. Read more

TSB at Gameshope Loch

This project is part of a wider, multi-site project to tackle degraded peatlands across the Talla and Gameshope estate. This land is owned and managed by the Borders Forest Trust, who are committed to restoring it for nature, by planting trees and scrub, and also helping blanket bogs and mire habitats... Read more

TSB at Thornton Moor

The project at Thornton Moor represents the conversion of arable and grazing land to a permanent, sustainably managed mixed woodland. Continuous cover forestry techniques will be used, meaning gradual thinning and re-planting to create an all-age natural forest, with no clear-felling. A large native... Read more